Management Philosophy and Work Policy

 

1. Our Purpose

 

    Our purpose is to support the manufacturing industry in Asia, and through this endeavor the profits gained will be utilized and contributed back to our local communities.

 

2. Business Focus

 

    Our goal is to provide the highest quality support to our customers, and we do this by having the latest metal processing and manufacturing technology. We share this knowledge and technology willingly with our customers to ensure they obtain the utmost backup and support from us.

 

3. Our Approach

 

    Our goal is to satisfy our customers by being responsive to their needs, and to always act in a professional, trustworthy manner, whereby high integrity is observed without breaching of ethics, laws or business regulations.

 

4. Management goals

 

    We have a responsibility to our customers and partners to manage the company in a stable and reliable manner. We work hard to seek appropriate profits through solid and sound management, and we strive harde111r for effective communication inside our company, as well as effective communication with our customers and partners.

    Work Policy

 

1. Working towards greater customer-satisfaction through integrity and effectiveness in all transactions.

 

We believe this can be achieved via the following criteria:

    a. Understand our customer’s needs and requirements

    b. Anticipate future changes and needs

    c. Fulfil our customers’ needs with our products and services

    d. Share our successes by contributing and giving back to our communities

    e. Manage environmental issues responsibly

    f.  React to customers’ needs and requests with flexibility, sincerity and

        professionalism

    g. Work towards developing new business opportunities

    h. Provide appropriate and high quality after-sales service

    i.  Treat all customers with integrity and respect

 

2. Develop unique and appropriate technologies and expertise, and strive for a deeper understanding of our customers.

 

3. Be conscious of our company image, and always strive to be a trusted supplier for our customers.

 

4. Maintain our integrity and reputation as a dependable and well-managed company. Henceforth the following criteria is observed with utmost importance:

 

    a. Financially sound company management (with close tracking of financial

        metrics)

b. Ensuring that there’s no violations of ethics, laws or regulations

    c. Avoid (any) financial speculation and/or risks

    d. Create a safe working environment for our employees

    e.  Develop a reliable, effective and well-mannered workforce

 

5. Work towards effective communication within our company

Our Target

 

We strive each day to create and maintain a highly reliable and profitable Company through the business of marketing and selling a combination of specialized industrial oil products and its technology. Our target is to ensure customers obtain 100% satisfaction from our experience and expertise in working with these industrial Petrochemistry.

 

Work Guidelines

 

1. Anticipate change, plan and react accordingly

2. Put safety above profit

3. Establish targets and track achievement

4. Meet day to day commitments and promises

 

Our Goal

 

To approach our business with a sustainable future, in-view with a long-term growth and profitability.

 

Commitment to Quality

 

Our team of qualified chemists combine an invaluable working knowledge of metalworking applications with an understanding of the latest available raw material technologies.

 

Using these skills, existing fluids are continually enhanced and new products are developed to satisfy developments in metalworking techniques and workplace legislation, as well as satisfying specific customer requirements.